At Cha-Gorom, we value your privacy and are dedicated to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, place an order, or use any of our services.

1. Information We Collect

We may collect the following types of information when you interact with Cha-Gorom:

Personal Details:

  • Name, phone number, email address, and delivery location (for takeaway or delivery orders).

Payment Information:

  • Billing details used during online transactions (securely processed by approved third-party providers).

Usage Data:

  • Information about how you use our website, including IP address, browser type, device details, and cookies.

2. How We Use Your Information

Your information helps us ensure a smooth and reliable experience. We use it to:

  • Process, confirm, and deliver your orders
  • Improve our menu, website, and overall customer service
  • Communicate updates, promotions, or offers (only with your consent)
  • Maintain secure payments and prevent fraudulent activity

3. Cookies & Tracking Technology

Cha-Gorom’s website may use cookies to:

  • Enhance your browsing experience
  • Remember your preferences
  • Analyze website traffic and improve performance

You may disable cookies through your browser settings, but certain features may not function properly.

4. Data Sharing & Security

  • Cha-Gorom does not sell, exchange, or rent your personal information to third parties.
  • We may share necessary information with trusted service providers—such as delivery partners or payment processors—to complete your orders.
  • We use secure encryption methods, firewalls, and safety protocols to protect your data from unauthorized access.

5. Your Rights

As a user, you have the right to:

  • Access, update, or correct your personal information
  • Request deletion of your data (subject to applicable laws and operational requirements)
  • Unsubscribe or opt out of promotional messages at any time

6. Third-Party Links

Our website may include links to external websites or platforms. Cha-Gorom is not responsible for the privacy practices or content of third-party sites.

7. Updates to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. Any updates will be posted on this page with a revised date.

8. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

📞 Phone: +1 (718) 413-4329
📧 Email: info@chagoromny.com
📍 Address: 204-12 Hillside Avenue, New York, United States